Privacy
Policy

Please review our privacy policy below

The Line Agency Privacy Policy

Effective date : September 17 2026

Last Updated : September 17 2026

This Privacy Policy explains how The Line Agency (“The Line Agency,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information through www.theline.agency (the “Site”). It applies to visitors to the Site and people who contact us through the Site. It does not apply to information collected through a separate client engagement, employment relationship, or another service governed by a different notice or agreement.

Information We Collect

Information you provide

When you use the Site’s contact form, we collect the information you choose to provide, which may include your name, email address, subject line, message, and any other information you include in your inquiry. Please do not submit sensitive personal information through the contact form.

Information collected automatically

The Site is hosted on Wix. Wix and the technologies needed to operate and secure the Site may automatically process limited technical information, such as your Internet Protocol address, browser and device type, operating system, referring page, pages viewed, access times, and cookie or similar technology identifiers. We do not intentionally use Google Analytics, Meta Pixel, behavioral advertising tools, scheduling software, or email-marketing tools on the Site.

How We Use Information

We use personal information only as reasonably necessary to:

receive, route, and respond to inquiries submitted through the contact form;
communicate with you about your request and related business matters;
operate, maintain, troubleshoot, and secure the Site;
prevent fraud, misuse, or security incidents;
comply with applicable law, legal process, and enforceable government requests; and
establish, exercise, or defend legal claims and enforce our agreements.

We do not use contact-form information to send newsletters or general promotional emails unless our practices change and we first provide any notice or obtain any consent required by law.

How We Disclose Information

We may disclose personal information only in the following circumstances:

Service providers. We may provide information to Wix, our email provider, and information-technology or security providers that process information for us to host the Site, transmit contact-form messages, provide email services, or protect our systems.
Legal and safety reasons. We may disclose information when reasonably necessary to comply with law or legal process, respond to lawful requests, protect rights or safety, investigate suspected misconduct, or prevent fraud or security incidents.
Business transaction. If all or part of the business is reorganized, transferred, financed, merged, or sold, information may be disclosed to parties involved in that transaction, subject to appropriate confidentiality protections where required.
With your direction or consent. We may disclose information when you ask us to do so or otherwise consent.

We do not sell personal information. We do not share personal information for cross-context behavioral advertising. We do not knowingly permit third parties to use contact-form information for their own direct marketing.

Cookies and Similar Technologies

Wix may use cookies and similar technologies that are necessary to provide, secure, and maintain the Site. These technologies may remember technical settings, balance traffic, detect misuse, and support basic Site functions. We do not intentionally place advertising cookies or use cookies for cross-site behavioral advertising.

You can usually control or delete cookies through your browser settings. Blocking essential cookies may cause parts of the Site to function incorrectly. For more information about Wix’s processing, review Wix’s privacy materials at https://www.wix.com/about/privacy

Do Not Track and Global Privacy Control

Some browsers transmit “Do Not Track” signals. Because there is no uniform industry standard for responding to those signals, the Site does not currently respond to them. We do not sell personal information or share it for cross-context behavioral advertising, so we do not currently offer a sale-or-sharing opt-out. If our practices change or applicable law requires a response to a recognized preference signal, we will update our practices and this Policy.

Third Party Collection Across Websites

We do not knowingly authorize advertising companies or social-media platforms to collect personally identifiable information through the Site over time and across different websites for targeted advertising. Wix and other service providers may process technical information to provide, secure, and maintain their services, subject to their own privacy notices and our service arrangements.

California Privacy Disclosure

During the preceding 12 months, the categories of personal information we may have collected through the Site, the sources, purposes, and categories of recipients were as follows:

Retention

We retain contact-form information and related correspondence only for as long as reasonably necessary to respond to the inquiry, maintain appropriate business records, meet legal or contractual obligations, resolve disputes, and protect or enforce our rights. Technical information may be retained by Wix or other service providers according to their applicable retention practices. Retention periods vary depending on the nature of the information and the reason it is kept.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, email transmission, or storage system can be guaranteed to be completely secure. Please do not use the contact form to send Social Security numbers, financial account information, health information, passwords, or other sensitive information.

Your Choices and Requests

You may ask us to review, correct, or delete personal information you submitted through the Site by emailing jessica@theline.agency. We may need to verify your identity before completing a request. We may retain information when required or permitted by law, including for recordkeeping, security, dispute resolution, or legal compliance. We will honor rights provided by applicable law.

Children

The Site is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child under 13 submitted personal information, contact us at jessica@theline.agency so we can review and, when appropriate, delete it.

External Links

The Site may link to websites or services operated by others. Their privacy practices are governed by their own notices, not this Policy. We encourage you to review those notices before providing personal information.

Changes to This Policy

We may update this Policy when our practices or legal obligations change. We will post the revised Policy on the Site and change the effective date above. If a change is material, we will provide a reasonably prominent notice on the Site or use another method required by applicable law before the change takes effect.

Contact Us

Questions, concerns, or privacy requests may be sent to:

The Line Agency

Email jessica@theline.agency

Website www.theline.agency